Speak with the sellers of your new home, have they arranged a move yet? we can reduce the number of people in and out of the property, we carried out both moves the same crew could easily accomodate both moves, reducing the risk of contamination. ask us how this would work.
Coronavirus symptoms
The most common symptoms of COVID-19 are a new continuous cough and/or a fever/high temperature (37.8C or greater).
A new continuous cough is where you:
have a new cough that’s lasted for an hour
have had 3 or more episodes of coughing in 24 hours are coughing more than usual
Weather permitting, turn off the heating (Reduce sweating), open all windows to allow airflow, prop open all doores and access to property.
All the high touched areas in your home MUST be cleaned and disinfected to a satisfactory level prior to your removal team’s arrival.
Using a disposable cloth, first clean hard surfaces with warm soapy water. Then disinfect these surfaces with the cleaning products you normally use. Pay particular attention to frequently touched areas and surfaces, such as bathrooms, grab-rails in corridors and stairwells and door handles
Please do not be offended if our staff reclean these areas and do other areas of your house they feel the need to.
Our crew will wash hands regularly with soap and water for 20 seconds, and after removing gloves, aprons and other protection used throughout your move
that is constantly and readily available throughout the operation.
For use by you and our crew if required, We will provide our teams with suitable sanatozers, masks and gloves if deemed appropriate.
This must be the same person at both properties and we would expect them to adhere to the social distancing guidelines, maintaining a two meter distance from staff members at all times and in addition to be wearing suitable PPE (masks and gloves at the very least). We advise that where possible they stay in one room or remain outside, maybe in their car, whilst the team complete the relocation of items.
There must be no pets, children or vulnerable adults in the property at any time whilst any of our staff are present.
or if you are displaying the symptoms yourself, we cannot attend your move and our terms and conditions will be adhered to
If, after we have completed your move you or anyone in your household starts displaying symptoms of Covid 19 – please notify us immediately.
Rooms must be labelled and a floorplan given to our foreman to reduce customer contact.
All doors and access should be secured open, removing the need to touch doors and surfaces.
Unless absolutely necessary we wil avoid unnecessary home visits, even once lockdown is lifted.
We continue to offer video surveys via wattsapp, and also online self-survey is available here.
While we are unable to deliver packing kits in advance of your move, you can order direct from our supplier for a fast direct delivery of everything you need, this can be done now allowing you ample time to get prepared for moving day even during lock down!
Our crews when required to carry out more than one mover per day, will carry spare uniform ensuring no cross contamination.
We will carry ample soap, and clean towels, to allow regular cleaning of hands throuhgout the day. We will also have hand sanatiser within the cab and rear of vehicles.
Crews will continually clean vehicle cab, And rear of vehicle after each move, to include spraying of furniture and property protection used following each move.
At end of day all vehicle kit will be removed and stored for 72 hours, and replaced with kit unnused for 72 hours minimum.
All crew are allocated PPE, When appropriate we will use gloves and masks, Gloves & masks will be changed for each household entered, cleaned following each move.
Although guidance on the use of gloves and masks is unclear, we will assess this need on a per move basis.
Many of our crews consist of family members, many same household and all take social distancing seriously, reducing the risk of mixed households working together, we will operate with crews of 2 per vehicle maximum.
Our crews when required to carry out more than one mover per day, will carry spare uniform ensuring no cross contamination.
We will carry ample soap, and clean towels, to allow regular cleaning of hands throuhgout the day. We will also have hand sanatiser within the cab and rear of vehicles.
When appropriate we will use gloves and masks, Gloves & masks will be changed for each household entered, cleaned following each move,
As a family mover our crews consist of family members, many same residence, and all take social distancing seriously, reducing the risk of mixed households working together, we will operate with crews of 2 per vehicle maximum.
In order to reduce unnecessary visits, we now offer telephone or wattsapp vitual surveys, in addition you can use our online home survey form.
While we are unable to deliver packing kits in advance of your move, you can order direct from our supplier for a fast direct delivery of everything you need, this can be done now allowing you ample time to get prepared for moving day even during lock down!
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